These terms and conditions constitute a legally binding agreement between you and www.rentaballoonrace.com, a Purepages Group Limited product.
Balloon Design LimitationsIt is forbidden when decorating a balloon for you to attempt to post, list or upload inappropriate content. Inappropriate is defined as text likely to cause offence.
Our refunds policy doesn’t affect your statutory rights.
All virtual balloons are purchased on behalf of a chosen charity or cause. It would be considered an extreme event for anyone to claim a refund, as you are, in reality, giving a donation. Refunds requested prior to the race launch need the permission of your chosen cause as all balloon purchases (donations) are automatically communicated to each charity. Any refunds after the race has started would need to be refunded by the charity directly.
Any refund from Rentaballoonrace will be processed within 5 working days and email notification sent. Please note that your bank may take some days to process your refund back into your account.